Last Updated: September 1, 2020
online Blockchange platform;
Blockchange social media pages;
Collectively the "Blockchange Services".
CATEGORIES OF COLLECTED INFORMATION.
"Personal Information" we collect or obtain includes:
a) Contact details: email
b) Other Blockchange Service related data: transactional summary, customer requests, statistics; and
c) Location data: IP address
"Other Information" we collect or obtain is any information that does not reveal your specific identity.
HOW WE COLLECT INFORMATION.
Through the Blockchange Service, we collect information about you whenever you use the Blockchange Service.
a) when you create an account with Blockchange Service, we ask for Personal Information
b) when you use the Blockchange Service, you may provide social media account ID and Other Information with use of your account.
c) we collect information about you when you interact with the Blockchange Service. For example, we may store information that your computer or mobile device provides to us in connection with your use of the Blockchange Service, such as IP address, operating system, device ID, and device type.
d) we and third party service providers on our behalf collect information about your location when you use or access Blockchange Service.
The degree of precision of the location data varies depending on the source of such information. Those sources include:
Data from your device through settings you activate
We collect and use this location-related data in order to
Provide you with services you have purchased or requested
Deliver content that is relevant to you based upon your location
Deliver marketing or ad content that is relevant to you based on your location
Protect against abuse or misuse of services or of your account
Improve our site and services
You may disable the collection and use of your location data through your browser-, operating system- or device-level settings. Consent concerning location data may be withdrawn at any time by changing these settings.
From other sources:
HOW PERSONAL INFORMATION MAY BE USED.
We may use your Personal Information for legitimate business purposes, including:
To provide the functionality of Blockchange Service and related support.
a) To create, and administer accounts, fulfil and record transactions, and provide you with related assistance (e.g., technical help, answer inquiries relating to Personal Information, etc.).
b) To send administrative information to you, for example, information regarding our services and changes to our terms, conditions, and policies.
We will engage in these activities to manage our contractual relationship with you, with your consent, and/or to comply with a legal obligation.
To provide you with marketing and promotional materials and opportunities, and facilitate social sharing.
a) To send you marketing communications and offer other materials that we believe may be of interest to you, such as to send you newsletters or other direct communications.
b) To share information with other marketers (and their service providers) to permit them to send you marketing communications, consistent with your choices.
c) To allow you to participate in sweepstakes, contests or similar promotions.
d) To facilitate social sharing functionality if you choose to do so.
We will engage in this activity with your consent, to manage our contractual relationship with you, or where we have a legitimate interest.
For reporting and trending.
a) To better understand you and our other users, so that we can tune and personalize our offering.
b) For trending and statistics, and to improve our products and services
We will engage in this activity because we have a legitimate interest.
To accomplish our business purposes.
a) For audits, to verify that our internal processes function as intended and are compliant with legal, regulatory or contractual requirements.
b) For fraud and security monitoring purposes, for example, to detect and prevent cyberattacks or attempts to commit identity theft.
c) For responding to legal duties, such as requests from public and government authorities.
We will engage in these activities to comply with a legal obligation or because we have a legitimate interest.
To the extent that we process your Personal Information based on your consent, you may withdraw your consent at any time.
HOW PERSONAL INFORMATION MAY BE DISCLOSED.
We may disclose your Personal Information:
b) To our strategic partners and third party service providers who provide services such as website hosting, data analysis, payment processing services, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, credit card processing, auditing and other similar services.
c) To third party sponsors of sweepstakes, contests and similar promotions, consistent with your choices.
d) To you, through message boards, chat, profile pages and blogs and other services to which you are able to post information and materials.
e) To your friends associated with your social media account, to other website users and as well as to your social media account provider, in connection with your social sharing activity, such as if you connect your social account to Blockchange account or our social media pages.
Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, then we may use it for all the purposes for which we use and disclose Personal Information. In some instances, we may combine Other Information with Personal Information. If we combine any Other Information with Personal Information, we will treat the combined information as Personal Information.
YOUR CALIFORNIA PRIVACY RIGHTS: NOTICE TO CALIFORNIA CUSTOMERS AND OPT-OUT INFORMATION.
State of California’s "Shine the Light" law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternatively, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the customer has exercised an option to opt-out of such information-sharing. If you wish to opt-out of our sharing of your information with third parties for the third parties’ direct marketing purposes offline, please follow the instructions in Section 7 below.
HOW TO ACCESS, CORRECT, DELETE OR EXERCISE OTHER RIGHTS REGARDING YOUR PERSONAL INFORMATION.
Where applicable law allows for such a request, if you would like to request to access, correct, object to the use, restrict or delete Personal Information that you have previously provided to us, or if you would like to request to receive an electronic copy of your Personal Information for purposes of transmitting it to another company (to the extent this right to data portability is provided to you by applicable law), you may contact Blockchange at email@example.com with the subject line “Data Subject Request.” We will respond to your request consistent with applicable law.
For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable.
Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting a change or deletion. We may retain residual information, such as records to document that your request has been fulfilled.
YOUR CHOICES REGARDING OUR USE AND DISCLOSURE OF INFORMATION.
Information you provide may be used by Blockchange for marketing purposes such as one-off promotional emailing, mobile text messages, direct mail, and sales contacts. If you no longer want to receive marketing-related emails or mobile text messages from us on a going-forward basis, you may opt-out of receiving these marketing-related emails or mobile text messages by sending a request for list removal to firstname.lastname@example.org. If you have provided your information to Blockchange, and opt-out, Blockchange will put in place processes to honor your request. This may entail keeping some information for the purpose of remembering that you have opted-out.
We will try to comply with your request(s) as soon as reasonably practicable. Please also note that if you do opt-out of receiving marketing-related emails from us, we may still send you messages for administrative or other purposes directly relating to your use of the Blockchange Service, and you cannot opt-out from receiving those messages.
TRACKING AND ADVERTISING.
SOCIAL MEDIA FEATURES AND WIDGETS.
Our websites may offer publicly accessible message boards, blogs, and community forums. Please keep in mind that if you directly disclose Personal Information through Blockchange public message boards, blogs, or forums, this information may be collected and used by others. To request removal of your Personal Information from our blog or community forum, contact us at email@example.com. In some cases, we may not be able to remove your Personal Information or some content, in which case we will let you know if we are unable to do so and why.
THIRD PARTY PAYMENT PROCESSOR.
LINKS TO OTHER WEBSITES.
We will retain your Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with applicable law. The criteria used to determine our retention periods include:
a) The length of time we have an ongoing relationship with you and provide the Blockchange Service to you;
b) Whether there is a legal obligation to which we are subject; or
c) Whether retention is advisable in light of our legal position.
SECURITY OF YOUR INFORMATION.
The security of Personal Information is a high priority at Blockchange. We seek to use reasonable technical, administrative and physical safeguards to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.
USE OF SERVICE BY MINORS.
The Blockchange Service are not directed or targeted at children under the age of eighteen (18), and we request that they do not provide Personal Information through the Blockchange Service.
The Blockchange Service are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Blockchange Service you understand that your information will be transferred to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
Some of the non-European Economic Area (“EEA”) countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/adequacy-protection-personal-data-non-eu-countries_en ). For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as standard contractual clauses with our vendors.
We ask that you not send us, and you not disclose, any sensitive Personal Information (e.g. information related to racial or ethnic origin, political opinions, religion or other beliefs, biometrics or genetic characteristics, trade union membership or criminal background) on or through the Blockchange Service or otherwise to us, except where explicitly requested or consented to.
237 Kearny Street, Suite 9118
San Francisco, CA 94108
THIRD PARTY SUB-PROCESSORS
The following is a list of current third-party vendors that may either directly or indirectly collect information from you in their capacity as a Sub-Processor. Please review the relevant privacy policies for further information on how each third party handles your Personal Information:
COPYRIGHT © 2020 BLOCKCHANGE INC., 237 KEARNY STREET, SUITE 9118, SAN FRANCISCO, CA 94108, USA